This was my first experience of obtaining/using a hearing aid, though I have been having hearing tests for a number of years.
My appointments were always thorough and on time, in a pleasant office.
I have now had the hearing aids for over a day, and with the instruction I got, have successfully taken them out, recharged them, and got them back in. This may not sound that impressive, but considering that I am a klutz...
My next appointment is in one week, to check how I am doing. I am happy with the attention paid to my learning how to use my hearing aids.